We are happy to provide a refund for an item if:
- It is returned within 2 week's of purchase
- Original receipt is provided by the original purchaser
- The item is still in it's original packaging and/or has the relavant tags still attached
Outside of the above we are happy to provide a Store Credit if:
- Item is still in brand new condition and/or has the relevant tags still attached
- Proof of purchase is provided
If you have made a purchase of a product through our website that when received is damaged, faulty or incorrectly advertised please contact our Alexandria Store on 02 96983388.
If you feel you are entitled to a warranty claim on a product purchased through our website please contact our Alexandria Store on 02 96983388. In most cases the product will need to be returned for assessment.